Customers /

Coolamon Shire Aged Care

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Coolamon Shire Aged Care · ABN 48 057 004 318 · customer since 2011 · Aged Care

Primary contact

Anne Wishart

Manager

a.wishart@coolamon.nsw.gov.au

(02) 6930 1800

Veridia rep: Priya Selvaraj

Revenue 10wk

$14.2k

Gross margin

30.3%

Balance

$2,800.00

Credit limit

$5,600.00

50% used

Past 60 days

$0.00

Terms

30 days

MOV $200.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

Coolamon Shire Aged Care Anne Wishart (02) 6930 1800 Complete

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
Coolamon Shire Aged Care COO01-01	Coolamon NSW 2701	Wagga Wagga	Wed	1 site	-	7 products 1 lapsed

Recent orders

1 live of 3

Order	Site	Delivery	Ex GST	Status
SO-26-02558	Coolamon Shire Aged Care	Wed 5 Aug	$5,428.60	Confirmed
SO-26-02375	Coolamon Shire Aged Care	Wed 29 Jul	$2,038.20	Closed
SO-26-02304	Coolamon Shire Aged Care	Mon 27 Jul	$6,764.90	Closed

Customer P&L

Bottom quartile

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $14,231.70
Cost of goods: $9,917.80
Gross margin: $4,313.90 30.3%
Delivery, 3 drops: -$516.00
Funding, 39 debtor days: -$25.43
Net contribution: $3,772.47 26.5%

Cost to serve is 3.80% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

No agreement. This account buys at list.

Invoicing

Invoices raised: 2
Open: 2
Overdue: 0
Quotes: 0

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

4 Aug 2026
Order

SO-26-02558 taken by portal

Coolamon Shire Aged Care. 6 lines, $5,971.46 inc GST, for 5 Aug 2026.

Priya Selvaraj
29 Jul 2026
Delivery

Delivered to Coolamon Shire Aged Care

SO-26-02375 signed for by Anne Wishart.

Driver
27 Jul 2026
Order

SO-26-02375 taken by portal

Coolamon Shire Aged Care. 3 lines, $2,242.02 inc GST, for 29 Jul 2026.

Priya Selvaraj
27 Jul 2026
Delivery

Delivered to Coolamon Shire Aged Care

SO-26-02304 signed for by Anne Wishart.

Driver
24 Jul 2026
Order

SO-26-02304 taken by phone

Coolamon Shire Aged Care. 9 lines, $7,441.39 inc GST, for 27 Jul 2026.

Priya Selvaraj
23 Jul 2026
Call

Stock check

Called Anne Wishart ahead of the run to check what Coolamon Shire Aged Care actually needs. Two lines added, one dropped.

Priya Selvaraj
20 Jul 2026
Visit

Site visit

On site at Coolamon Shire Aged Care with Anne Wishart. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Priya Selvaraj
30 Jun 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at Coolamon Shire Aged Care. Anne Wishart asked for the wall charts to be reprinted.

Priya Selvaraj
27 Jun 2026
Call

Courtesy call

Rang Anne Wishart at Coolamon Shire Aged Care. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

Priya Selvaraj
7 Jun 2026
Call

Price query

Anne Wishart queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Priya Selvaraj
4 Jun 2026
Call

Complaint

Anne Wishart reported a short delivery at Coolamon Shire Aged Care. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

Priya Selvaraj

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.