Customers /

NRMA Parks & Resorts

Active

NRMA Parks and Resorts Pty Ltd · ABN 77 118 838 224 · customer since 2019 · Caravan & Leisure Parks

Primary contact

Hayden Coyle

Procurement Specialist

hayden.coyle@nrmaparks.com.au

1800 114 425

Veridia rep: Beau Harrington

Revenue 10wk

$159.8k

Gross margin

30.8%

Balance

$9,840.00

Credit limit

$41,000.00

24% used

Past 60 days

$0.00

Terms

30 days

MOV $250.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

NRMA Sydney Lakeside Georgia Salt 1800 114 425 Complete
NRMA Merimbula Brendan Toohey 1800 114 425 Complete
NRMA Ocean Beach Cheryl Vaughan 1800 114 425 Complete

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
NRMA Sydney Lakeside NRM01-01	Narrabeen NSW 2101	Sydney	Tue, Fri	288 sites	-	23 products 3 lapsed
NRMA Merimbula NRM01-02	Merimbula NSW 2548	Sydney	Thu	156 sites	-	14 products 3 lapsed
NRMA Ocean Beach NRM01-03	Umina Beach NSW 2257	Sydney	Wed	214 sites	-	22 products 1 lapsed

Recent orders

2 live of 29

Order	Site	Delivery	Ex GST	Status
SO-26-02530	NRMA Ocean Beach	Wed 5 Aug	$4,634.30	Picking
SO-26-02506	NRMA Ocean Beach	Wed 5 Aug	$8,437.40	Picking
SO-26-02439	NRMA Sydney Lakeside	Fri 31 Jul	$3,153.30	Closed
SO-26-02413	NRMA Sydney Lakeside	Fri 31 Jul	$3,708.20	Closed
SO-26-02394	NRMA Ocean Beach	Wed 29 Jul	$2,014.10	Closed
SO-26-02387	NRMA Merimbula	Thu 30 Jul	$6,076.70	Closed
SO-26-02369	NRMA Ocean Beach	Wed 29 Jul	$5,652.70	Closed
SO-26-02353	NRMA Ocean Beach	Wed 29 Jul	$7,423.30	Closed
SO-26-02342	NRMA Sydney Lakeside	Tue 28 Jul	$1,661.20	Closed
SO-26-02105	NRMA Merimbula	Thu 16 Jul	$5,405.10	Closed
SO-26-02080	NRMA Merimbula	Thu 16 Jul	$5,846.40	Closed
SO-26-02065	NRMA Merimbula	Thu 16 Jul	$3,603.00	Closed
SO-26-02057	NRMA Merimbula	Thu 16 Jul	$1,914.80	Closed
SO-26-02053	NRMA Ocean Beach	Wed 15 Jul	$4,636.70	Closed

Customer P&L

Below median

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $159,837.30
Cost of goods: $110,599.00
Gross margin: $49,238.30 30.8%
Delivery, 29 drops: -$3,416.00
Funding, 39 debtor days: -$89.37
Net contribution: $45,732.93 28.6%

Cost to serve is 2.19% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

3 item codes, in force to -. The validation engine checks every line against this.

WJ-1030 Toilet Tissue 2ply 400 sheet $51.80 $55.90
WJ-1010 Ultraslim Hand Towel 150 sheet $45.60 $48.90
CH-2216 Bathroom Cleaner Acidic 5L $48.60 $51.90

Invoicing

Invoices raised: 27
Open: 14
Overdue: 3
Quotes: 0

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

3 Aug 2026
Order

SO-26-02530 taken by portal

NRMA Ocean Beach. 8 lines, $5,097.73 inc GST, for 5 Aug 2026.

Beau Harrington
2 Aug 2026
Order

SO-26-02506 taken by rep

NRMA Ocean Beach. 12 lines, $9,281.14 inc GST, for 5 Aug 2026.

Beau Harrington
31 Jul 2026
Delivery

Delivered to NRMA Sydney Lakeside

SO-26-02439 signed for by Georgia Salt.

Driver
31 Jul 2026
Delivery

Delivered to NRMA Sydney Lakeside

SO-26-02413 signed for by Georgia Salt.

Driver
30 Jul 2026
Delivery

Delivered to NRMA Merimbula

SO-26-02387 signed for by Brendan Toohey.

Driver
29 Jul 2026
Order

SO-26-02439 taken by phone

NRMA Sydney Lakeside. 4 lines, $3,468.63 inc GST, for 31 Jul 2026.

Beau Harrington
29 Jul 2026
Delivery

Delivered to NRMA Ocean Beach

SO-26-02394 signed for by Cheryl Vaughan.

Driver
29 Jul 2026
Delivery

Delivered to NRMA Ocean Beach

SO-26-02369 signed for by Cheryl Vaughan.

Driver
29 Jul 2026
Delivery

Delivered to NRMA Ocean Beach

SO-26-02353 signed for by Cheryl Vaughan.

Driver
28 Jul 2026
Order

SO-26-02413 taken by portal

NRMA Sydney Lakeside. 6 lines, $4,079.02 inc GST, for 31 Jul 2026.

Beau Harrington
28 Jul 2026
Order

SO-26-02394 taken by rep

NRMA Ocean Beach. 3 lines, $2,215.51 inc GST, for 29 Jul 2026.

Beau Harrington
28 Jul 2026
Delivery

Delivered to NRMA Sydney Lakeside

SO-26-02342 signed for by Georgia Salt.

Driver
27 Jul 2026
Order

SO-26-02387 taken by portal

NRMA Merimbula. 10 lines, $6,684.37 inc GST, for 30 Jul 2026.

Beau Harrington
27 Jul 2026
Order

SO-26-02369 taken by portal

NRMA Ocean Beach. 8 lines, $6,217.97 inc GST, for 29 Jul 2026.

Beau Harrington
26 Jul 2026
Order

SO-26-02353 taken by portal

NRMA Ocean Beach. 12 lines, $8,165.63 inc GST, for 29 Jul 2026.

Beau Harrington
25 Jul 2026
Call

Price query

Cheryl Vaughan queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Beau Harrington
25 Jul 2026
Credit

INV-26-9339 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
23 Jul 2026
Credit

INV-26-9308 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
19 Jul 2026
Call

Price query

Cheryl Vaughan queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Beau Harrington
5 Jul 2026
Credit

INV-26-8910 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
2 Jul 2026
Visit

Site visit

On site at NRMA Merimbula with Brendan Toohey. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Beau Harrington
29 Jun 2026
Call

Stock check

Called Brendan Toohey ahead of the run to check what NRMA Merimbula actually needs. Two lines added, one dropped.

Beau Harrington
26 Jun 2026
Visit

Site visit

On site at NRMA Merimbula with Brendan Toohey. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Beau Harrington
6 Jun 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at NRMA Sydney Lakeside. Georgia Salt asked for the wall charts to be reprinted.

Beau Harrington

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.