Quest Serviced Apartments Pty Ltd · ABN 46 006 191 429 · customer since 2016 · Accommodation
Primary contact
Damien Rutherford
National Supply Manager
d.rutherford@questapartments.com.au
(03) 9645 8000
Veridia rep: Beau Harrington
Revenue 10wk
$559.8k
Gross margin
34.3%
Balance
$71,046.00
Credit limit
$95,000.00
75% used
Past 60 days
$0.00
Terms
30 days
MOV $250.00
Site contacts
Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.
- Quest Chermside Sally Hetherington (03) 9645 8000 Complete
- Quest Newstead Adam Kirkbride (03) 9645 8000 Complete
- Quest Liverpool Nadia Haddad (03) 9645 8000 Complete
- Quest Campbelltown Josh Lantry (03) 9645 8000 Complete
- Quest Wagga Wagga Bree Callaghan (03) 9645 8000Still to ask for: Preferred delivery window
- Quest Dubbo Tim Harkness (03) 9645 8000 Complete
Delivery sites
6| Site | Location | Branch | Run days | Size | PO | Chemical register |
|---|---|---|---|---|---|---|
| Quest Chermside QST01-01 | Chermside QLD 4032 | Brisbane | Mon, Thu | 112 rooms | - | 32 products 2 lapsed |
| Quest Newstead QST01-02 | Newstead QLD 4006 | Brisbane | Tue, Fri | 98 rooms | - | 22 products 2 lapsed |
| Quest Liverpool QST01-03 | Liverpool NSW 2170 | Sydney | Wed | 86 rooms | - | 25 products 1 lapsed |
| Quest Campbelltown QST01-04 | Campbelltown NSW 2560 | Sydney | Tue, Fri | 74 rooms | - | 38 products 3 lapsed |
| Quest Wagga Wagga QST01-05 | Wagga Wagga NSW 2650 | Wagga Wagga | Thu | 64 rooms | - | 3 products |
| Quest Dubbo QST01-06 | Dubbo NSW 2830 | Molong | Wed | 58 rooms | - | 13 products 1 lapsed |
Recent orders
8 live of 79| Order | Site | Delivery | Ex GST | Status |
|---|---|---|---|---|
| SO-26-02564 | Quest Chermside | Thu 6 Aug | $14,701.70 | Picking |
| SO-26-02556 | Quest Liverpool | Wed 5 Aug | $12,500.50 | Confirmed |
| SO-26-02554 | Quest Dubbo | Wed 5 Aug | $5,525.60 | Confirmed |
| SO-26-02484 | Quest Campbelltown | Tue 4 Aug | $4,542.40 | Confirmed |
| SO-26-02482 | Quest Newstead | Tue 4 Aug | $12,829.40 | Confirmed |
| SO-26-02474 | Quest Chermside | Mon 3 Aug | $12,235.10 | Invoiced |
| SO-26-02460 | Quest Chermside | Mon 3 Aug | $4,782.70 | Invoiced |
| SO-26-02453 | Quest Dubbo | Mon 3 Aug | $8,912.40 | Invoiced |
| SO-26-02433 | Quest Campbelltown | Fri 31 Jul | $5,670.70 | Closed |
| SO-26-02419 | Quest Campbelltown | Fri 31 Jul | $6,384.70 | Closed |
| SO-26-02380 | Quest Chermside | Thu 30 Jul | $4,821.00 | Closed |
| SO-26-02373 | Quest Liverpool | Wed 29 Jul | $4,957.10 | Closed |
| SO-26-02367 | Quest Liverpool | Wed 29 Jul | $8,727.10 | Closed |
| SO-26-02361 | Quest Campbelltown | Tue 28 Jul | $6,725.30 | Closed |
Customer P&L
Top quartileTen weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.
- Revenue ex GST
- $559,751.50
- Cost of goods
- $367,909.30
- Gross margin
- $191,842.20 34.3%
- Delivery, 77 drops
- -$9,644.00
- Funding, 39 debtor days
- -$645.25
- Net contribution
- $181,552.95 32.4%
Cost to serve is 1.84% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.
Price agreement
AGR-QST01-FY278 item codes, in force to 30 Jun 2027. The validation engine checks every line against this.
- HA-5010 Shampoo 30ml Tube Boxed $189.40 $205.90
- HA-5012 Conditioner 30ml Tube Boxed $189.40 $205.90
- HA-5014 Body Wash 30ml Tube Boxed $189.40 $205.90
- HA-5018 Soap Bar 25g Wrapped $142.60 $155.20
- HA-5030 Dental Kit Brush & Paste Boxed $218.80 $237.90
- WJ-1034 Toilet Tissue 3ply Luxury 250 sheet $67.10 $72.90
- HA-5040 Slippers Terry Towelling Closed Toe $248.20 $269.90
- CH-2280 Laundry Powder Commercial 15kg $81.10 $88.10
Charged above the agreement
Last 90 days. This is what Damien Rutherford will find when they audit.
$709.80
- SO-26-02086 · HA-5040 $325.50
- SO-26-02484 · HA-5010 $214.50
- SO-26-01708 · CH-2280 $63.00
- SO-26-01662 · HA-5030 $57.30
- SO-26-02001 · HA-5012 $49.50
Invoicing
- Invoices raised
- 72
- Open
- 32
- Overdue
- 5
- Quotes
- 0
Activity
Every interaction with this account, from the rows themselves rather than a separate CRM.
-
4 Aug 2026
OrderQuest Chermside. 12 lines, $16,171.87 inc GST, for 6 Aug 2026.
Beau Harrington
-
4 Aug 2026
OrderQuest Liverpool. 10 lines, $13,750.55 inc GST, for 5 Aug 2026.
Beau Harrington
-
4 Aug 2026
Order -
3 Aug 2026
Delivery -
3 Aug 2026
Delivery -
3 Aug 2026
Delivery -
1 Aug 2026
OrderQuest Campbelltown. 4 lines, $4,996.64 inc GST, for 4 Aug 2026.
Beau Harrington
-
1 Aug 2026
OrderQuest Newstead. 10 lines, $14,112.34 inc GST, for 4 Aug 2026.
Beau Harrington
-
1 Aug 2026
OrderQuest Chermside. 11 lines, $13,458.61 inc GST, for 3 Aug 2026.
Beau Harrington
-
1 Aug 2026
Credit -
31 Jul 2026
OrderQuest Chermside. 6 lines, $5,260.97 inc GST, for 3 Aug 2026.
Beau Harrington
-
31 Jul 2026
OrderQuest Dubbo. 10 lines, $9,803.64 inc GST, for 3 Aug 2026.
Beau Harrington
-
31 Jul 2026
Delivery -
31 Jul 2026
Delivery -
31 Jul 2026
Credit -
30 Jul 2026
Delivery -
29 Jul 2026
OrderQuest Campbelltown. 8 lines, $6,237.77 inc GST, for 31 Jul 2026.
Beau Harrington
-
29 Jul 2026
Delivery -
23 Jul 2026
CallStock check
Called Bree Callaghan ahead of the run to check what Quest Wagga Wagga actually needs. Two lines added, one dropped.
Beau Harrington
-
22 Jul 2026
Credit -
20 Jul 2026
VisitSite visit
On site at Quest Newstead with Adam Kirkbride. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.
Beau Harrington
-
2 Jul 2026
Credit -
1 Jul 2026
Credit -
30 Jun 2026
VisitTraining
Ran a short handwash and dilution refresher with the cleaning staff at Quest Campbelltown. Josh Lantry asked for the wall charts to be reprinted.
Beau Harrington
Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.