Customers /

Rydges Hotels & Resorts

Active

EVT Limited · ABN 44 000 005 103 · customer since 2019 · Accommodation

Primary contact

Ben Southgate

Procurement Manager

bsouthgate@evt.com

(02) 9373 6600

Veridia rep: Beau Harrington

Revenue 10wk

$198.7k

Gross margin

34.4%

Balance

$39,680.00

Credit limit

$64,000.00

62% used

Past 60 days

$0.00

Terms

30 days

MOV $250.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

Rydges Campbelltown Marnie Ellul (02) 9373 6600 Complete
Rydges Bankstown Sam Grech (02) 9373 6600 Complete
Rydges Gold Coast Airport Cassie Bourke (02) 9373 6600 Complete

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
Rydges Campbelltown RYD01-01	Campbelltown NSW 2560	Sydney	Wed	104 rooms	-	15 products 1 lapsed
Rydges Bankstown RYD01-02	Bankstown NSW 2200	Sydney	Tue, Fri	88 rooms	-	29 products
Rydges Gold Coast Airport RYD01-03	Bilinga QLD 4225	Brisbane	Thu	116 rooms	-	12 products

Recent orders

7 live of 33

Order	Site	Delivery	Ex GST	Status
SO-26-02578	Rydges Bankstown	Fri 7 Aug	$5,024.90	Picking
SO-26-02549	Rydges Campbelltown	Wed 5 Aug	$2,074.70	Confirmed
SO-26-02527	Rydges Campbelltown	Wed 5 Aug	$4,366.90	Picking
SO-26-02524	Rydges Bankstown	Tue 4 Aug	$3,545.40	Picking
SO-26-02516	Rydges Bankstown	Tue 4 Aug	$4,591.50	Loaded
SO-26-02510	Rydges Campbelltown	Wed 5 Aug	$9,361.00	Picking
SO-26-02481	Rydges Bankstown	Tue 4 Aug	$4,245.50	Loaded
SO-26-02440	Rydges Bankstown	Fri 31 Jul	$13,004.80	Closed
SO-26-02290	Rydges Bankstown	Fri 24 Jul	$4,049.50	Closed
SO-26-02283	Rydges Bankstown	Fri 24 Jul	$3,963.60	Closed
SO-26-02271	Rydges Gold Coast Airport	Thu 23 Jul	$11,050.50	Closed
SO-26-02229	Rydges Gold Coast Airport	Thu 23 Jul	$16,945.20	Closed
SO-26-02182	Rydges Bankstown	Tue 21 Jul	$6,802.50	Closed
SO-26-02179	Rydges Bankstown	Tue 21 Jul	$2,224.00	Closed

Customer P&L

Top quartile

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $198,695.80
Cost of goods: $130,397.20
Gross margin: $68,298.60 34.4%
Delivery, 33 drops: -$3,786.00
Funding, 39 debtor days: -$360.38
Net contribution: $64,152.22 32.3%

Cost to serve is 2.09% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

4 item codes, in force to -. The validation engine checks every line against this.

HA-5010 Shampoo 30ml Tube Boxed $192.40 $205.90
HA-5018 Soap Bar 25g Wrapped $144.80 $155.20
HA-5040 Slippers Terry Towelling Closed Toe $251.80 $269.90
WJ-1034 Toilet Tissue 3ply Luxury 250 sheet $68.20 $72.90

Invoicing

Invoices raised: 26
Open: 18
Overdue: 5
Quotes: 0

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

4 Aug 2026
Order

SO-26-02578 taken by rep

Rydges Bankstown. 6 lines, $5,527.39 inc GST, for 7 Aug 2026.

Beau Harrington
4 Aug 2026
Order

SO-26-02549 taken by edi

Rydges Campbelltown. 3 lines, $2,282.17 inc GST, for 5 Aug 2026.

Beau Harrington
3 Aug 2026
Order

SO-26-02527 taken by portal

Rydges Campbelltown. 4 lines, $4,803.59 inc GST, for 5 Aug 2026.

Beau Harrington
3 Aug 2026
Order

SO-26-02524 taken by phone

Rydges Bankstown. 4 lines, $3,899.94 inc GST, for 4 Aug 2026.

Beau Harrington
3 Aug 2026
Order

SO-26-02516 taken by email

Rydges Bankstown. 7 lines, $5,050.65 inc GST, for 4 Aug 2026.

Beau Harrington
2 Aug 2026
Order

SO-26-02510 taken by phone

Rydges Campbelltown. 9 lines, $10,297.10 inc GST, for 5 Aug 2026.

Beau Harrington
2 Aug 2026
Call

Courtesy call

Rang Marnie Ellul at Rydges Campbelltown. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

Beau Harrington
2 Aug 2026
Credit

INV-26-9537 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
1 Aug 2026
Order

SO-26-02481 taken by portal

Rydges Bankstown. 3 lines, $4,670.05 inc GST, for 4 Aug 2026.

Beau Harrington
31 Jul 2026
Delivery

Delivered to Rydges Bankstown

SO-26-02440 signed for by Sam Grech.

Driver
29 Jul 2026
Order

SO-26-02440 taken by rep

Rydges Bankstown. 8 lines, $14,305.28 inc GST, for 31 Jul 2026.

Beau Harrington
25 Jul 2026
Credit

INV-26-9344 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
24 Jul 2026
Delivery

Delivered to Rydges Bankstown

SO-26-02290 signed for by Sam Grech.

Driver
24 Jul 2026
Delivery

Delivered to Rydges Bankstown

SO-26-02283 signed for by Sam Grech.

Driver
24 Jul 2026
Credit

INV-26-9312 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
23 Jul 2026
Order

SO-26-02290 taken by phone

Rydges Bankstown. 4 lines, $4,454.45 inc GST, for 24 Jul 2026.

Beau Harrington
23 Jul 2026
Delivery

Delivered to Rydges Gold Coast Airport

SO-26-02271 signed for by Cassie Bourke.

Driver
17 Jul 2026
Credit

INV-26-9144 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
13 Jul 2026
Call

Price query

Cassie Bourke queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Beau Harrington
10 Jul 2026
Call

Complaint

Cassie Bourke reported a short delivery at Rydges Gold Coast Airport. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

Beau Harrington
4 Jul 2026
Credit

INV-26-8887 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
23 Jun 2026
Call

Stock check

Called Sam Grech ahead of the run to check what Rydges Bankstown actually needs. Two lines added, one dropped.

Beau Harrington
20 Jun 2026
Visit

Site visit

On site at Rydges Bankstown with Sam Grech. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Beau Harrington
31 May 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at Rydges Campbelltown. Marnie Ellul asked for the wall charts to be reprinted.

Beau Harrington

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.