Customers /

TAFE NSW - Riverina

Active

TAFE Commission of NSW · ABN 89 755 348 137 · customer since 2017 · Education

Primary contact

Deborah Aitchison

Facilities Contract Manager

deborah.aitchison@tafensw.edu.au

131 601

Veridia rep: Nadia Kostoglou

Revenue 10wk

$105.8k

Gross margin

31.2%

Balance

$22,040.00

Credit limit

$38,000.00

58% used

Past 60 days

$3,085.60

Terms

45 days EOM

MOV $500.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

TAFE Wagga Wagga Campus Store 131 601 Complete
TAFE Griffith Campus Store 131 601 Complete
TAFE Albury Campus Store 131 601

Still to ask for: Role at the site, After-hours contact

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
TAFE Wagga Wagga TAF01-01	Wagga Wagga NSW 2650	Wagga Wagga	Tue, Fri	4,200 students	required	18 products 1 lapsed
TAFE Griffith TAF01-02	Griffith NSW 2680	Wagga Wagga	Wed	1,800 students	required	5 products 1 lapsed
TAFE Albury TAF01-03	Albury NSW 2640	Wagga Wagga	Thu	2,600 students	required	10 products 2 lapsed

Recent orders

0 live of 18

Order	Site	Delivery	Ex GST	Status
SO-26-02447	TAFE Wagga Wagga	Fri 31 Jul	$4,112.80	Closed
SO-26-02372	TAFE Griffith	Wed 29 Jul	$4,300.40	Closed
SO-26-02267	TAFE Albury	Thu 23 Jul	$7,566.00	Closed
SO-26-02219	TAFE Griffith	Wed 22 Jul	$11,241.10	Closed
SO-26-02158	TAFE Wagga Wagga	Tue 21 Jul	$9,171.00	Closed
SO-26-02136	TAFE Wagga Wagga	Mon 20 Jul	$7,649.90	Closed
SO-26-02119	TAFE Wagga Wagga	Fri 17 Jul	$5,358.50	Closed
SO-26-02047	TAFE Wagga Wagga	Tue 14 Jul	$7,197.30	Closed
SO-26-02025	TAFE Wagga Wagga	Tue 14 Jul	$6,287.78	Closed
SO-26-01949	TAFE Albury	Thu 9 Jul	$5,069.60	Closed
SO-26-01945	TAFE Albury	Thu 9 Jul	$3,300.50	Closed
SO-26-01855	TAFE Wagga Wagga	Tue 7 Jul	$2,136.50	Closed
SO-26-01832	TAFE Wagga Wagga	Tue 7 Jul	$5,276.80	Closed
SO-26-01790	TAFE Wagga Wagga	Fri 3 Jul	$3,734.30	Closed

Customer P&L

Bottom quartile

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $105,782.68
Cost of goods: $72,779.10
Gross margin: $33,003.58 31.2%
Delivery, 18 drops: -$3,078.00
Funding, 79 debtor days: -$405.48
Net contribution: $29,520.10 27.9%

Cost to serve is 3.29% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

AGR-TAF01-FY27

6 item codes, in force to 30 Jun 2027. The validation engine checks every line against this.

WJ-1018 Roll Hand Towel 80m Autocut $66.60 $73.80
WJ-1036 Jumbo Toilet Roll 300m 2ply $54.00 $59.90
WJ-1082 Bin Liner 82L Black 30mu $53.20 $58.90
CH-2210 Neutral Floor Detergent 5L $36.20 $40.10
CH-2220 Glass & Mirror Cleaner 750ml $49.60 $54.90
WJ-1110 Janitorial Trolley 3-Shelf with Bag $432.64 $479.90

Charged above the agreement

Last 90 days. This is what Deborah Aitchison will find when they audit.

$64.80

SO-26-02158 · WJ-1018 $64.80

Invoicing

Invoices raised: 18
Open: 15
Overdue: 0
Quotes: 1

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

31 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02447 signed for by Campus Store.

Driver
30 Jul 2026
Order

SO-26-02447 taken by rep

TAFE Wagga Wagga. 4 lines, $4,524.08 inc GST, for 31 Jul 2026.

Nadia Kostoglou
29 Jul 2026
Delivery

Delivered to TAFE Griffith

SO-26-02372 signed for by Campus Store.

Driver
27 Jul 2026
Order

SO-26-02372 taken by portal

TAFE Griffith. 7 lines, $4,730.44 inc GST, for 29 Jul 2026.

Nadia Kostoglou
23 Jul 2026
Delivery

Delivered to TAFE Albury

SO-26-02267 signed for by Campus Store.

Driver
22 Jul 2026
Order

SO-26-02267 taken by rep

TAFE Albury. 11 lines, $8,322.60 inc GST, for 23 Jul 2026.

Nadia Kostoglou
22 Jul 2026
Delivery

Delivered to TAFE Griffith

SO-26-02219 signed for by Campus Store.

Driver
21 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02158 signed for by Campus Store.

Driver
20 Jul 2026
Order

SO-26-02219 taken by portal

TAFE Griffith. 12 lines, $12,365.21 inc GST, for 22 Jul 2026.

Nadia Kostoglou
20 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02136 signed for by Campus Store.

Driver
18 Jul 2026
Order

SO-26-02158 taken by portal

TAFE Wagga Wagga. 7 lines, $10,088.10 inc GST, for 21 Jul 2026.

Nadia Kostoglou
17 Jul 2026
Order

SO-26-02136 taken by portal

TAFE Wagga Wagga. 10 lines, $8,414.89 inc GST, for 20 Jul 2026.

Nadia Kostoglou
17 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02119 signed for by Campus Store.

Driver
16 Jul 2026
Order

SO-26-02119 taken by portal

TAFE Wagga Wagga. 6 lines, $5,894.35 inc GST, for 17 Jul 2026.

Nadia Kostoglou
14 Jul 2026
Visit

Site visit

On site at TAFE Griffith with Campus Store. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Nadia Kostoglou
14 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02047 signed for by Campus Store.

Driver
14 Jul 2026
Delivery

Delivered to TAFE Wagga Wagga

SO-26-02025 signed for by Campus Store.

Driver
13 Jul 2026
Order

SO-26-02047 taken by rep

TAFE Wagga Wagga. 7 lines, $7,917.03 inc GST, for 14 Jul 2026.

Nadia Kostoglou
11 Jul 2026
Call

Stock check

Called Campus Store ahead of the run to check what TAFE Griffith actually needs. Two lines added, one dropped.

Nadia Kostoglou
28 Jun 2026
Quote

Q-26-0424 declined

Campus washroom standardisation. 6 lines.

Nadia Kostoglou
21 Jun 2026
Call

Courtesy call

Rang Campus Store at TAFE Wagga Wagga. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

Nadia Kostoglou
18 Jun 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at TAFE Wagga Wagga. Campus Store asked for the wall charts to be reprinted.

Nadia Kostoglou
1 Jun 2026
Call

Price query

Campus Store queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Nadia Kostoglou
29 May 2026
Call

Complaint

Campus Store reported a short delivery at TAFE Albury. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

Nadia Kostoglou

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.