Customers /

The Salvation Army Aged Care

Active

The Salvation Army (NSW) Property Trust · ABN 57 507 607 457 · customer since 2016 · Aged Care

Primary contact

David Mwangi

National Procurement

d.mwangi@salvationarmy.org.au

(02) 9466 3000

Veridia rep: Priya Selvaraj

Revenue 10wk

$88.4k

Gross margin

33.4%

Balance

$37,520.00

Credit limit

$56,000.00

67% used

Past 60 days

$0.00

Terms

45 days EOM

MOV $250.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

Weeroona Bass Hill Nola Frampton (02) 9466 3000 Complete
Elizabeth Jenkins Collaroy Barry Wills (02) 9466 3000 Complete
Macquarie Lodge Dee Why Ranjit Sandhu (02) 9466 3000 Complete

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
Weeroona Bass Hill TSA01-01	Bass Hill NSW 2197	Sydney	Wed	96 beds	required	6 products 1 lapsed
Elizabeth Jenkins Collaroy TSA01-02	Collaroy NSW 2097	Sydney	Tue, Fri	84 beds	required	21 products 1 lapsed
Macquarie Lodge Dee Why TSA01-03	Dee Why NSW 2099	Sydney	Thu	72 beds	required	7 products 1 lapsed

Recent orders

1 live of 15

Order	Site	Delivery	Ex GST	Status
SO-26-02609	Elizabeth Jenkins Collaroy	Fri 7 Aug	$6,375.20	Confirmed
SO-26-01866	Weeroona Bass Hill	Wed 8 Jul	$5,846.90	Closed
SO-26-01833	Elizabeth Jenkins Collaroy	Tue 7 Jul	$4,273.80	Closed
SO-26-01749	Macquarie Lodge Dee Why	Thu 2 Jul	$9,870.70	Closed
SO-26-01527	Elizabeth Jenkins Collaroy	Tue 23 Jun	$4,735.70	Closed
SO-26-01463	Elizabeth Jenkins Collaroy	Fri 19 Jun	$2,654.50	Closed
SO-26-01435	Weeroona Bass Hill	Wed 17 Jun	$2,647.80	Closed
SO-26-01353	Elizabeth Jenkins Collaroy	Tue 16 Jun	$11,053.60	Closed
SO-26-01292	Elizabeth Jenkins Collaroy	Fri 12 Jun	$3,627.00	Closed
SO-26-01250	Macquarie Lodge Dee Why	Thu 11 Jun	$5,887.10	Closed
SO-26-01215	Elizabeth Jenkins Collaroy	Tue 9 Jun	$8,153.70	Closed
SO-26-01195	Elizabeth Jenkins Collaroy	Tue 9 Jun	$5,113.30	Closed
SO-26-01140	Elizabeth Jenkins Collaroy	Fri 5 Jun	$6,264.30	Closed
SO-26-01103	Weeroona Bass Hill	Wed 3 Jun	$6,368.40	Closed

Customer P&L

Top quartile

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $88,437.00
Cost of goods: $58,934.00
Gross margin: $29,503.00 33.4%
Delivery, 15 drops: -$1,752.00
Funding, 54 debtor days: -$471.83
Net contribution: $27,279.17 30.8%

Cost to serve is 2.51% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

3 item codes, in force to -. The validation engine checks every line against this.

WJ-1010 Ultraslim Hand Towel 150 sheet $45.10 $48.90
WJ-1030 Toilet Tissue 2ply 400 sheet $51.30 $55.90
CH-2214 Multi-Purpose Neutral Detergent 5L $40.60 $44.00

Invoicing

Invoices raised: 14
Open: 7
Overdue: 3
Quotes: 0

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

31 Jul 2026
Credit

INV-26-9109 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
27 Jul 2026
Credit

INV-26-9049 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
24 Jul 2026
Credit

INV-26-8953 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
8 Jul 2026
Delivery

Delivered to Weeroona Bass Hill

SO-26-01866 signed for by Nola Frampton.

Driver
7 Jul 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01833 signed for by Barry Wills.

Driver
5 Jul 2026
Order

SO-26-01866 taken by portal

Weeroona Bass Hill. 6 lines, $6,431.59 inc GST, for 8 Jul 2026.

Priya Selvaraj
4 Jul 2026
Order

SO-26-01833 taken by portal

Elizabeth Jenkins Collaroy. 6 lines, $4,701.18 inc GST, for 7 Jul 2026.

Priya Selvaraj
3 Jul 2026
Call

Courtesy call

Rang Nola Frampton at Weeroona Bass Hill. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

Priya Selvaraj
2 Jul 2026
Delivery

Delivered to Macquarie Lodge Dee Why

SO-26-01749 signed for by Ranjit Sandhu.

Driver
30 Jun 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at Weeroona Bass Hill. Nola Frampton asked for the wall charts to be reprinted.

Priya Selvaraj
30 Jun 2026
Order

SO-26-01749 taken by portal

Macquarie Lodge Dee Why. 9 lines, $10,857.77 inc GST, for 2 Jul 2026.

Priya Selvaraj
23 Jun 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01527 signed for by Barry Wills.

Driver
20 Jun 2026
Order

SO-26-01527 taken by email

Elizabeth Jenkins Collaroy. 9 lines, $5,209.27 inc GST, for 23 Jun 2026.

Priya Selvaraj
19 Jun 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01463 signed for by Barry Wills.

Driver
17 Jun 2026
Delivery

Delivered to Weeroona Bass Hill

SO-26-01435 signed for by Nola Frampton.

Driver
16 Jun 2026
Order

SO-26-01463 taken by portal

Elizabeth Jenkins Collaroy. 4 lines, $2,919.95 inc GST, for 19 Jun 2026.

Priya Selvaraj
16 Jun 2026
Order

SO-26-01435 taken by portal

Weeroona Bass Hill. 5 lines, $2,912.58 inc GST, for 17 Jun 2026.

Priya Selvaraj
16 Jun 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01353 signed for by Barry Wills.

Driver
13 Jun 2026
Order

SO-26-01353 taken by portal

Elizabeth Jenkins Collaroy. 10 lines, $12,158.96 inc GST, for 16 Jun 2026.

Priya Selvaraj
12 Jun 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01292 signed for by Barry Wills.

Driver
11 Jun 2026
Delivery

Delivered to Macquarie Lodge Dee Why

SO-26-01250 signed for by Ranjit Sandhu.

Driver
10 Jun 2026
Call

Complaint

Ranjit Sandhu reported a short delivery at Macquarie Lodge Dee Why. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

Priya Selvaraj
9 Jun 2026
Order

SO-26-01292 taken by edi

Elizabeth Jenkins Collaroy. 5 lines, $3,989.70 inc GST, for 12 Jun 2026.

Priya Selvaraj
9 Jun 2026
Delivery

Delivered to Elizabeth Jenkins Collaroy

SO-26-01215 signed for by Barry Wills.

Driver

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.