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Wagga Wagga City Council

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Wagga Wagga City Council · ABN 56 044 159 537 · customer since 2011 · Institutional

Primary contact

Bianca Fowles

Procurement Officer

fowles.bianca@wagga.nsw.gov.au

1300 292 442

Veridia rep: Nadia Kostoglou

Revenue 10wk

$121.5k

Gross margin

31.0%

Balance

$3,840.00

Credit limit

$12,000.00

32% used

Past 60 days

$0.00

Terms

30 days

MOV $300.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

Wagga Civic Centre Facilities 1300 292 442 Complete
Oasis Aquatic Centre Centre Manager 1300 292 442 Complete

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
Wagga Civic Centre WWC01-01	Wagga Wagga NSW 2650	Wagga Wagga	Wed	1 site	required	10 products 1 lapsed
Oasis Aquatic Centre WWC01-02	Wagga Wagga NSW 2650	Wagga Wagga	Tue, Fri	1 site	required	36 products 3 lapsed

Recent orders

4 live of 23

Order	Site	Delivery	Ex GST	Status
SO-26-02593	Oasis Aquatic Centre	Fri 7 Aug	$8,976.90	Picking
SO-26-02580	Oasis Aquatic Centre	Fri 7 Aug	$7,144.00	Picking
SO-26-02479	Oasis Aquatic Centre	Tue 4 Aug	$6,833.30	Picking
SO-26-02454	Oasis Aquatic Centre	Mon 3 Aug	$4,397.40	Invoiced
SO-26-02435	Oasis Aquatic Centre	Fri 31 Jul	$3,060.00	Closed
SO-26-02349	Wagga Civic Centre	Wed 29 Jul	$8,277.50	Closed
SO-26-02319	Oasis Aquatic Centre	Tue 28 Jul	$5,097.40	Closed
SO-26-02258	Oasis Aquatic Centre	Fri 24 Jul	$2,836.00	Closed
SO-26-02200	Oasis Aquatic Centre	Tue 21 Jul	$4,462.60	Closed
SO-26-01985	Oasis Aquatic Centre	Mon 13 Jul	$4,794.60	Closed
SO-26-01913	Wagga Civic Centre	Wed 8 Jul	$3,907.60	Closed
SO-26-01910	Wagga Civic Centre	Wed 8 Jul	$6,174.00	Closed
SO-26-01767	Oasis Aquatic Centre	Fri 3 Jul	$4,230.50	Closed
SO-26-01694	Oasis Aquatic Centre	Tue 30 Jun	$7,526.10	Closed

Customer P&L

Bottom quartile

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $121,480.60
Cost of goods: $83,868.40
Gross margin: $37,612.20 31.0%
Delivery, 23 drops: -$3,968.00
Funding, 39 debtor days: -$34.88
Net contribution: $33,609.32 27.7%

Cost to serve is 3.30% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

3 item codes, in force to -. The validation engine checks every line against this.

WJ-1018 Roll Hand Towel 80m Autocut $67.40 $73.80
WJ-1082 Bin Liner 82L Black 30mu $54.00 $58.90
CH-2210 Neutral Floor Detergent 5L $36.90 $40.10

Invoicing

Invoices raised: 20
Open: 9
Overdue: 1
Quotes: 0

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

4 Aug 2026
Order

SO-26-02580 taken by edi

Oasis Aquatic Centre. 10 lines, $7,858.40 inc GST, for 7 Aug 2026.

Nadia Kostoglou
3 Aug 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-02454 signed for by Centre Manager.

Driver
1 Aug 2026
Order

SO-26-02479 taken by phone

Oasis Aquatic Centre. 9 lines, $7,516.63 inc GST, for 4 Aug 2026.

Nadia Kostoglou
31 Jul 2026
Order

SO-26-02454 taken by phone

Oasis Aquatic Centre. 6 lines, $4,837.14 inc GST, for 3 Aug 2026.

Nadia Kostoglou
31 Jul 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-02435 signed for by Centre Manager.

Driver
30 Jul 2026
Credit

INV-26-9430 passed its due date

Terms are 30 days. Followed up with accounts payable.

Tanya Vukovic
29 Jul 2026
Order

SO-26-02435 taken by portal

Oasis Aquatic Centre. 4 lines, $3,366.00 inc GST, for 31 Jul 2026.

Nadia Kostoglou
29 Jul 2026
Delivery

Delivered to Wagga Civic Centre

SO-26-02349 signed for by Facilities.

Driver
28 Jul 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-02319 signed for by Centre Manager.

Driver
26 Jul 2026
Order

SO-26-02349 taken by phone

Wagga Civic Centre. 9 lines, $9,105.25 inc GST, for 29 Jul 2026.

Nadia Kostoglou
25 Jul 2026
Order

SO-26-02319 taken by portal

Oasis Aquatic Centre. 10 lines, $5,607.14 inc GST, for 28 Jul 2026.

Nadia Kostoglou
24 Jul 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-02258 signed for by Centre Manager.

Driver
21 Jul 2026
Order

SO-26-02258 taken by rep

Oasis Aquatic Centre. 4 lines, $3,119.60 inc GST, for 24 Jul 2026.

Nadia Kostoglou
21 Jul 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-02200 signed for by Centre Manager.

Driver
20 Jul 2026
Order

SO-26-02200 taken by phone

Oasis Aquatic Centre. 7 lines, $4,908.86 inc GST, for 21 Jul 2026.

Nadia Kostoglou
18 Jul 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at Oasis Aquatic Centre. Centre Manager asked for the wall charts to be reprinted.

Nadia Kostoglou
15 Jul 2026
Call

Courtesy call

Rang Facilities at Wagga Civic Centre. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

Nadia Kostoglou
13 Jul 2026
Delivery

Delivered to Oasis Aquatic Centre

SO-26-01985 signed for by Centre Manager.

Driver
10 Jul 2026
Order

SO-26-01985 taken by portal

Oasis Aquatic Centre. 8 lines, $5,274.06 inc GST, for 13 Jul 2026.

Nadia Kostoglou
8 Jul 2026
Delivery

Delivered to Wagga Civic Centre

SO-26-01913 signed for by Facilities.

Driver
25 Jun 2026
Call

Price query

Facilities queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Nadia Kostoglou
22 Jun 2026
Call

Complaint

Centre Manager reported a short delivery at Oasis Aquatic Centre. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

Nadia Kostoglou
5 Jun 2026
Call

Stock check

Called Facilities ahead of the run to check what Wagga Civic Centre actually needs. Two lines added, one dropped.

Nadia Kostoglou
2 Jun 2026
Visit

Site visit

On site at Oasis Aquatic Centre with Centre Manager. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Nadia Kostoglou

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.