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Whiddon Group

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The Whiddon Group · ABN 33 000 021 606 · customer since 2010 · Aged Care

Primary contact

Tony Mataele

Procurement Manager

t.mataele@whiddon.com.au

(02) 9270 3600

Veridia rep: Priya Selvaraj

Revenue 10wk

$316.4k

Gross margin

32.6%

Balance

$21,760.00

Credit limit

$68,000.00

32% used

Past 60 days

$0.00

Terms

45 days EOM

MOV $250.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

Whiddon Temora Marg Coulton (02) 9270 3600 Complete
Whiddon Narrabri Pat Rossiter (02) 9270 3600 Complete
Whiddon Grafton Lisa Doolan (02) 9270 3600 Complete
Whiddon Wingham Neil Bawden (02) 9270 3600

Still to ask for: Email address
Whiddon Hornsby Sarah Purnell (02) 9270 3600

Still to ask for: After-hours contact

Delivery sites

Site	Location	Branch	Run days	Size	PO	Chemical register
Whiddon Temora WHD01-01	Temora NSW 2666	Wagga Wagga	Wed	68 beds	required	3 products
Whiddon Narrabri WHD01-02	Narrabri NSW 2390	Molong	Thu	72 beds	required	19 products 1 lapsed
Whiddon Grafton WHD01-03	Grafton NSW 2460	Brisbane	Tue	88 beds	required	17 products 1 lapsed
Whiddon Wingham WHD01-04	Wingham NSW 2429	Sydney	Thu	64 beds	required	14 products 3 lapsed
Whiddon Hornsby WHD01-05	Hornsby NSW 2077	Sydney	Mon, Fri	96 beds	required	28 products 2 lapsed

Recent orders

6 live of 64

Order	Site	Delivery	Ex GST	Status
SO-26-02560	Whiddon Wingham	Thu 6 Aug	$4,302.60	Picking
SO-26-02488	Whiddon Hornsby	Mon 3 Aug	$2,775.70	Invoiced
SO-26-02475	Whiddon Grafton	Tue 4 Aug	$7,391.50	Confirmed
SO-26-02469	Whiddon Hornsby	Mon 3 Aug	$4,114.20	Invoiced
SO-26-02464	Whiddon Hornsby	Mon 3 Aug	$2,368.00	Invoiced
SO-26-02458	Whiddon Hornsby	Mon 3 Aug	$4,081.70	Invoiced
SO-26-02446	Whiddon Hornsby	Fri 31 Jul	$8,380.30	Closed
SO-26-02416	Whiddon Hornsby	Fri 31 Jul	$4,863.80	Closed
SO-26-02330	Whiddon Hornsby	Mon 27 Jul	$5,430.60	Closed
SO-26-02323	Whiddon Grafton	Tue 28 Jul	$5,657.00	Closed
SO-26-02298	Whiddon Hornsby	Mon 27 Jul	$4,678.70	Closed
SO-26-02295	Whiddon Hornsby	Mon 27 Jul	$8,985.60	Closed
SO-26-02280	Whiddon Hornsby	Fri 24 Jul	$2,243.10	Closed
SO-26-02264	Whiddon Wingham	Thu 23 Jul	$9,747.90	Closed

Customer P&L

Above median

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST: $316,434.80
Cost of goods: $213,401.20
Gross margin: $103,033.60 32.6%
Delivery, 63 drops: -$8,136.00
Funding, 54 debtor days: -$273.64
Net contribution: $94,623.96 29.9%

Cost to serve is 2.66% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

AGR-WHD01-FY27

6 item codes, in force to 30 Jun 2027. The validation engine checks every line against this.

WJ-1010 Ultraslim Hand Towel 150 sheet $44.90 $48.90
WJ-1030 Toilet Tissue 2ply 400 sheet $51.10 $55.90
HP-3012 Nitrile Glove Powder Free Blue Medium $80.20 $87.90
CH-2214 Multi-Purpose Neutral Detergent 5L $40.40 $44.00
CH-2240 Hospital Grade Disinfectant 5L TGA $88.80 $97.20
HP-3042 Vinyl Glove Powder Free Clear Medium $44.60 $48.80

Charged above the agreement

Last 90 days. This is what Tony Mataele will find when they audit.

$28.80

SO-26-02416 · HP-3042 $12.60
SO-26-01104 · WJ-1010 $12.00
SO-26-01734 · HP-3042 $4.20

Invoicing

Invoices raised: 61
Open: 38
Overdue: 4
Quotes: 1

Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

4 Aug 2026
Order

SO-26-02560 taken by portal

Whiddon Wingham. 6 lines, $4,732.86 inc GST, for 6 Aug 2026.

Priya Selvaraj
3 Aug 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02488 signed for by Sarah Purnell.

Driver
3 Aug 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02469 signed for by Sarah Purnell.

Driver
3 Aug 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02464 signed for by Sarah Purnell.

Driver
3 Aug 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02458 signed for by Sarah Purnell.

Driver
2 Aug 2026
Order

SO-26-02488 taken by email

Whiddon Hornsby. 7 lines, $3,053.27 inc GST, for 3 Aug 2026.

Priya Selvaraj
2 Aug 2026
Credit

INV-26-9205 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
2 Aug 2026
Credit

INV-26-9176 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
1 Aug 2026
Order

SO-26-02475 taken by phone

Whiddon Grafton. 6 lines, $8,130.65 inc GST, for 4 Aug 2026.

Priya Selvaraj
1 Aug 2026
Order

SO-26-02469 taken by portal

Whiddon Hornsby. 6 lines, $4,525.62 inc GST, for 3 Aug 2026.

Priya Selvaraj
1 Aug 2026
Order

SO-26-02464 taken by rep

Whiddon Hornsby. 6 lines, $2,604.80 inc GST, for 3 Aug 2026.

Priya Selvaraj
31 Jul 2026
Order

SO-26-02458 taken by portal

Whiddon Hornsby. 7 lines, $4,489.87 inc GST, for 3 Aug 2026.

Priya Selvaraj
31 Jul 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02446 signed for by Sarah Purnell.

Driver
31 Jul 2026
Delivery

Delivered to Whiddon Hornsby

SO-26-02416 signed for by Sarah Purnell.

Driver
30 Jul 2026
Visit

Training

Ran a short handwash and dilution refresher with the cleaning staff at Whiddon Wingham. Neil Bawden asked for the wall charts to be reprinted.

Priya Selvaraj
30 Jul 2026
Order

SO-26-02446 taken by phone

Whiddon Hornsby. 7 lines, $9,218.33 inc GST, for 31 Jul 2026.

Priya Selvaraj
28 Jul 2026
Order

SO-26-02416 taken by email

Whiddon Hornsby. 5 lines, $5,350.18 inc GST, for 31 Jul 2026.

Priya Selvaraj
28 Jul 2026
Delivery

Delivered to Whiddon Grafton

SO-26-02323 signed for by Lisa Doolan.

Driver
26 Jul 2026
Credit

INV-26-9014 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
21 Jul 2026
Quote

Q-26-0416 sent

New wing fit-out, hygiene consumables. 11 lines.

Priya Selvaraj
16 Jul 2026
Credit

INV-26-8795 passed its due date

Terms are 45 days EOM. Followed up with accounts payable.

Tanya Vukovic
7 Jul 2026
Call

Price query

Lisa Doolan queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

Priya Selvaraj
17 Jun 2026
Call

Stock check

Called Sarah Purnell ahead of the run to check what Whiddon Hornsby actually needs. Two lines added, one dropped.

Priya Selvaraj
14 Jun 2026
Visit

Site visit

On site at Whiddon Narrabri with Pat Rossiter. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

Priya Selvaraj

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.