VERIDIA
VERIDIA
Corrective Services NSW - Western Demo CSC01 · Institutional · 3 sites
Tue 4 Aug 2026
Customers /

Corrective Services NSW - Western

Active

Department of Communities and Justice · ABN 36 433 875 185 · customer since 2016 · Institutional

Primary contact

Warren Piddington

Contract Administrator

warren.piddington@dcj.nsw.gov.au

(02) 8346 1333

Veridia rep: Nadia Kostoglou

Revenue 10wk

$176.2k

Gross margin

31.1%

Balance

$27,280.00

Credit limit

$44,000.00

62% used

Past 60 days

$0.00

Terms

45 days EOM

MOV $500.00

Site contacts

Who we speak to at each site, and what we still do not have on them. Fill anything in as you find it out and the site comes off the list on Intelligence.

  • Wellington Correctional Centre Stores Officer (02) 8346 1333 Complete
  • Bathurst Correctional Complex Stores Officer (02) 8346 1333 Complete
  • Junee Correctional Centre Stores Officer (02) 8346 1333 Complete

Delivery sites

3
Site Location Branch Run days Size PO Chemical register
Wellington Correctional Centre
CSC01-01
 Wellington NSW 2820 Molong Tue, Fri 940 inmates required 31 products 3 lapsed
Bathurst Correctional Complex
CSC01-02
 Bathurst NSW 2795 Molong Wed 620 inmates required 11 products 1 lapsed
Junee Correctional Centre
CSC01-03
 Junee NSW 2663 Wagga Wagga Thu 790 inmates required 8 products 1 lapsed

Recent orders

3 live of 28
Order Site Delivery Ex GST Status
SO-26-02599
Wellington Correctional Centre
 Fri 7 Aug $8,403.30 Picking
SO-26-02523
Wellington Correctional Centre
 Tue 4 Aug $7,153.70 Loaded
SO-26-02500
Wellington Correctional Centre
 Tue 4 Aug $13,144.50 Loaded
SO-26-02449
Wellington Correctional Centre
 Fri 31 Jul $1,340.10 Closed
SO-26-02418
Wellington Correctional Centre
 Fri 31 Jul $9,783.70 Closed
SO-26-02407
Junee Correctional Centre
 Thu 30 Jul $9,242.60 Closed
SO-26-02269
Junee Correctional Centre
 Thu 23 Jul $2,374.50 Closed
SO-26-02257
Wellington Correctional Centre
 Fri 24 Jul $3,699.30 Closed
SO-26-02208
Wellington Correctional Centre
 Tue 21 Jul $4,328.20 Closed
SO-26-02118
Wellington Correctional Centre
 Fri 17 Jul $7,399.90 Closed
SO-26-02069
Bathurst Correctional Complex
 Wed 15 Jul $9,012.30 Closed
SO-26-02035
Bathurst Correctional Complex
 Wed 15 Jul $5,060.00 Closed
SO-26-02018
Bathurst Correctional Complex
 Mon 13 Jul $6,263.24 Closed
SO-26-01960
Wellington Correctional Centre
 Fri 10 Jul $6,870.80 Closed

Customer P&L

Below median

Ten weeks of trading, carried past gross margin into what this account costs to deliver to and to fund.

Revenue ex GST
$176,232.14
Cost of goods
$121,372.60
Gross margin
$54,859.54 31.1%
Delivery, 28 drops
-$5,146.00
Funding, 54 debtor days
-$343.06
Net contribution
$49,370.48 28.0%

Cost to serve is 3.11% of revenue. Assumptions are stated on Intelligence and every one of them can be changed.

Price agreement

AGR-CSC01-FY27

6 item codes, in force to 30 Jun 2027. The validation engine checks every line against this.

  • WJ-1032 Toilet Tissue 2ply 700 sheet $71.64 $78.90
  • WJ-1082 Bin Liner 82L Black 30mu $53.10 $58.90
  • CH-2210 Neutral Floor Detergent 5L $36.30 $40.10
  • CH-2280 Laundry Powder Commercial 15kg $81.64 $88.10
  • CH-2282 Laundry Liquid Commercial 20L $97.64 $105.30
  • HP-3042 Vinyl Glove Powder Free Clear Medium $44.00 $48.80

Charged above the agreement

Last 90 days. This is what Warren Piddington will find when they audit.

$6.46

Invoicing

Invoices raised
25
Open
18
Overdue
3
Quotes
1
Open invoicing →

Activity

Every interaction with this account, from the rows themselves rather than a separate CRM.

  1. 3 Aug 2026

    Order

    SO-26-02523 taken by portal

    Wellington Correctional Centre. 7 lines, $7,869.07 inc GST, for 4 Aug 2026.

    Nadia Kostoglou

  2. 3 Aug 2026

    Credit

    INV-26-9241 passed its due date

    Terms are 45 days EOM. Followed up with accounts payable.

    Tanya Vukovic

  3. 2 Aug 2026

    Order

    SO-26-02500 taken by portal

    Wellington Correctional Centre. 11 lines, $14,458.95 inc GST, for 4 Aug 2026.

    Nadia Kostoglou

  4. 2 Aug 2026

    Credit

    INV-26-9226 passed its due date

    Terms are 45 days EOM. Followed up with accounts payable.

    Tanya Vukovic

  5. 2 Aug 2026

    Call

    Courtesy call

    Rang Stores Officer at Wellington Correctional Centre. Happy with service. Flagged that the night staff are going through hand towel faster than the order allows for.

    Nadia Kostoglou

  6. 31 Jul 2026

    Delivery

    Delivered to Wellington Correctional Centre

    SO-26-02449 signed for by Stores Officer.

    Driver

  7. 31 Jul 2026

    Delivery

    Delivered to Wellington Correctional Centre

    SO-26-02418 signed for by Stores Officer.

    Driver

  8. 30 Jul 2026

    Order

    SO-26-02449 taken by portal

    Wellington Correctional Centre. 3 lines, $1,474.11 inc GST, for 31 Jul 2026.

    Nadia Kostoglou

  9. 30 Jul 2026

    Delivery

    Delivered to Junee Correctional Centre

    SO-26-02407 signed for by Stores Officer.

    Driver

  10. 28 Jul 2026

    Order

    SO-26-02418 taken by email

    Wellington Correctional Centre. 12 lines, $10,762.07 inc GST, for 31 Jul 2026.

    Nadia Kostoglou

  11. 28 Jul 2026

    Order

    SO-26-02407 taken by portal

    Junee Correctional Centre. 11 lines, $10,166.86 inc GST, for 30 Jul 2026.

    Nadia Kostoglou

  12. 26 Jul 2026

    Quote

    Q-26-0419 accepted

    Kitchen & servery consumables. 14 lines.

    Nadia Kostoglou

  13. 24 Jul 2026

    Delivery

    Delivered to Wellington Correctional Centre

    SO-26-02257 signed for by Stores Officer.

    Driver

  14. 23 Jul 2026

    Delivery

    Delivered to Junee Correctional Centre

    SO-26-02269 signed for by Stores Officer.

    Driver

  15. 23 Jul 2026

    Credit

    INV-26-8959 passed its due date

    Terms are 45 days EOM. Followed up with accounts payable.

    Tanya Vukovic

  16. 22 Jul 2026

    Order

    SO-26-02269 taken by portal

    Junee Correctional Centre. 5 lines, $2,611.95 inc GST, for 23 Jul 2026.

    Nadia Kostoglou

  17. 21 Jul 2026

    Order

    SO-26-02257 taken by edi

    Wellington Correctional Centre. 8 lines, $4,069.23 inc GST, for 24 Jul 2026.

    Nadia Kostoglou

  18. 21 Jul 2026

    Delivery

    Delivered to Wellington Correctional Centre

    SO-26-02208 signed for by Stores Officer.

    Driver

  19. 20 Jul 2026

    Order

    SO-26-02208 taken by portal

    Wellington Correctional Centre. 6 lines, $4,761.02 inc GST, for 21 Jul 2026.

    Nadia Kostoglou

  20. 13 Jul 2026

    Call

    Price query

    Stores Officer queried a line on the last invoice against the agreement. Checked the agreement, the rate was right, sent the comparison through.

    Nadia Kostoglou

  21. 10 Jul 2026

    Call

    Complaint

    Stores Officer reported a short delivery at Junee Correctional Centre. Checked the docket against the pick, one carton missing. Credit raised and replaced on the next run.

    Nadia Kostoglou

  22. 23 Jun 2026

    Call

    Stock check

    Called Stores Officer ahead of the run to check what Bathurst Correctional Complex actually needs. Two lines added, one dropped.

    Nadia Kostoglou

  23. 20 Jun 2026

    Visit

    Site visit

    On site at Bathurst Correctional Complex with Stores Officer. Walked the store room, checked dispenser condition and took a photo of the chemical shelf for the register.

    Nadia Kostoglou

  24. 31 May 2026

    Visit

    Training

    Ran a short handwash and dilution refresher with the cleaning staff at Wellington Correctional Centre. Stores Officer asked for the wall charts to be reprinted.

    Nadia Kostoglou

Orders, deliveries, quotes and overdue invoices are read off the records themselves, so this cannot drift from the trading. Calls and visits are logged by the rep against the site they were about. Nothing here needs a separate CRM licence to stay in step.